LEGAL REVIEW & BUSINESS DETAILS

Trust starts before the first upload or payment.

This center organizes the policies, youth protections, service terms, and business information that should be confirmed before Bridging the Gap accepts payments or processes substantial youth footage.

Important:Do not describe these policies as legally reviewed until qualified counsel has approved them for the states and customers the business will serve.

CUSTOMER-FACING POLICIES

Policies available for review

Each document should be reviewed together so promises about consent, retention, refunds, delivery, and deletion remain consistent.

01 · DRAFT

Privacy Policy

Information collected, use, sharing, security, retention, user choices, and deletion.

Review policy →02 · DRAFT

Youth Consent & Safety

Guardian permission, authorized footage, organization duties, takedowns, and safety reporting.

Review consent →03 · DRAFT

Terms of Service

Accounts, film rights, acceptable use, coaching limitations, suspension, and liability.

Review terms →04 · NEEDS APPROVAL

Refund Policy

Cancellation windows, work already started, missed deadlines, duplicate charges, and exceptions.

View proposed framework ↓05 · NEEDS APPROVAL

Service Policy

Deliverables, turnaround targets, customer responsibilities, revisions, and scope boundaries.

View proposed framework ↓

PROPOSED REFUND FRAMEWORK

Decisions to finalize before checkout

Before work begins: determine whether customers receive a full refund when cancellation is requested before a moderator starts.
After analysis begins: define whether fees become non-refundable, partially refundable, or eligible for service credit.
Missed delivery target: define the remedy when Bridging the Gap misses a stated turnaround time.
Customer delays: explain how missing footage, inaccessible links, or incomplete information affects deadlines and refunds.
Technical and duplicate charges: provide a process for failed delivery, duplicate payment, or billing error.
Request process: confirm the contact address, required information, response time, and payment-provider processing time.

PROPOSED SERVICE FRAMEWORK

Define exactly what customers buy

Film review: footage limits, format, timestamped notes, recommendations, and delivery method.
Training plan: plan duration, included exercises, progression, revisions, and safety responsibilities.
Game plan: opponent-film requirements, offensive and defensive deliverables, staff inputs, and deadlines.
Turnaround: state whether timing is a target or guarantee and when the clock begins.
Revisions: specify how many clarification or revision rounds are included.
No guarantees: clarify that coaching analysis does not guarantee playing time, recruiting, scholarships, health outcomes, or wins.

YOUTH DATA REVIEW

Film can be personal information.

FTC guidance treats identifiable photos, video, audio, contact information, and persistent identifiers as personal information in relevant children’s privacy contexts. Covered services collecting information from children under 13 generally must provide notice, obtain verifiable parental consent, give parents access and deletion rights, protect the information, and limit retention.

FTC COPPA compliance FAQ ↗FTC six-step compliance plan ↗

Determine coverageHave counsel assess COPPA, state youth-privacy laws, school/team rules, and the ages served.
Verify the adultA checkbox alone may not satisfy requirements for verifiable parental consent.
Document authorityConfirm who owns the footage and who may authorize analysis and sharing.
Minimize accessLimit footage and notes to the player, authorized adults, coaches, and assigned moderators.
Honor deletionMaintain a verified process for access, correction, consent withdrawal, and deletion.

BUSINESS DETAILS

Information to confirm before payments

PUBLIC WEBSITEbridgingthegapinbasketball.comConfirmed

SERVICESFilm analysis, training plans, and game planningConfirmed

PRIVACY CONTACTprivacy@bridgingthegap.basketballVerify mailbox

LEGAL CONTACTlegal@bridgingthegap.basketballVerify mailbox

LEGAL BUSINESS NAMENot yet enteredRequired

BUSINESS ADDRESSNot yet enteredRequired

GOVERNING STATE / LAWNot yet selectedAttorney review

PAYMENT STATEMENT NAMENot yet enteredRequired

RECOMMENDED LAUNCH GATE

Complete these approvals before enabling payments.

Business owner confirms entity, address, contacts, prices, deliverables, and refund decisions.
Qualified counsel reviews privacy, youth consent, terms, refund, service, retention, and deletion language.
Consent and checkout screens are updated to match the approved documents.
A test purchase, cancellation, guardian request, and footage-deletion request are completed end to end.
Approved versions receive effective dates and are archived when later changed.

Working compliance center

This page is an operational checklist and policy index, not legal advice. Laws vary by jurisdiction and can change. A qualified attorney should review the business model and final documents.